Sales

Sales strategy – advise on overarching strategy and process to support optimum sales rate from initial enquiry to completion, for all stages of the purchaser journey.

Off plan sales – provide a well-defined and clear plan of action, starting with off plan.

Staff training – one-to-one and/or group sales training to maximise selling opportunities. Training sales management team separately, if relevant.

CRM guidance – help navigate the operator to the most suitable CRM for their requirements.

Mystery shopping – a confidential and impartial exercise to identify potential gaps or weaknesses in the sales and operational process, providing analysis and recommendations for improvement, if or where required.